TERMS OF SERVICE
LAST UPDATED: JULY 2026
1. Ordering through this site
This website is a menu and an order builder, not a payment gateway. When you press the WhatsApp button we generate a written message containing your items, quantities, totals and contact details, and open it in WhatsApp. Your order is only confirmed once a member of our team replies to that message.
2. Prices and availability
All prices are shown in Israeli new shekels (₪) and include tax. Menu items depend on daily fresh supply — if something has sold out we will tell you on WhatsApp and offer an alternative or remove it from the order. We may adjust prices at any time; the price confirmed in your WhatsApp thread is the price you pay.
3. Delivery and pickup
Delivery is available inside Hebron and nearby towns during opening hours: Saturday to Thursday, 10:00 to 00:00. Fridays we are closed. Delivery inside Hebron is 10 ₪ and free above 120 ₪. Estimated times are estimates, not guarantees — weather, checkpoints and busy hours affect them.
4. Payment
Payment is made in cash on delivery or at the counter unless we agree otherwise in your WhatsApp thread. Nothing is charged through this website and we never ask for card details over chat.
5. Cancellations and problems
You can cancel free of charge until we tell you the order has gone on the plancha. If something arrives wrong, cold, or missing, send us a photo on WhatsApp within one hour and we will remake it or refund that item — no argument.
6. Allergies and content
Our kitchen handles gluten, dairy, egg, sesame, nuts and soy in one small space, so we cannot guarantee any dish is free of traces. Tell us about an allergy in the notes field and we will tell you honestly whether we can serve you safely.